Features Industries Pricing Themes Learn

How to Implement Unified Messaging for Your Business

Switching between marketing channels to reply to customers queries often result in slow responses and poor customer satisfaction. Most businesses use separate platforms like emails, socials and web chat – however, it’s becoming hard to keep track of customer interaction. So, we developed a unified messaging system for you – multi-channel inbox (MCI) that combines […]

Read post
Housecall Pro vs Jobber

Housecall Pro vs. Jobber vs. MioCommerce – An In-depth Comparison

To choose between Housecall Pro vs. Jobber and MioCommerce, you need to understand the key differences between their features and offerings. For example, all three platforms offer customer engagement tools like an online portal and SMS notifications. MioCommerce, however, pushes the envelope with the multichannel inbox, a feature that:  When you know such details, it […]

Read post
Thank you note for clients

27+ Thank you Note to the Client for Selecting Your services to Boost Loyalty 

Want to encourage customer loyalty? … a simple thank you note to client can go a long way.   As obvious as it seems though, many businesses don’t express gratitude to customers for their continued business and trust. In fact, 6 in 10 businesses lose customers because the client doesn’t feel valued. This begs the question […]

Read post
catchy house cleaning ads

12 Catchy House Cleaning Ads Ideas You Can Copy

If you’re looking for catchy house cleaning ads, you’ll be glad you stopped by.  In this post, we’ve collected 12 appealing ads for a house cleaning business to get your juices flowing.  On top of that, we share expert tips to help you create ads that make your business pop.  What’s more, we’ll introduce you […]

Read post

6 Free Tools to Boost Your Service Business: Unlock Your Potential for Free!

Hello, fabulous entrepreneurs! 🌟 Ready to sprinkle some magic on your service business and watch it flourish? Let’s dive into the enchanting world of six incredible free tools that MioCommerce offers to supercharge your customer interaction, streamline team communication, sell services around the clock, and much more. Grab your favorite drink, sit back, and let’s […]

Read post
Customer service rep

Customer Service vs Customer Support – What’s the Difference?

Is there a difference between customer service vs. customer support? Yes, there is. And, understanding this difference between the two can significantly help you optimize the customer journey. In this post, we compare both fields side by side to help you deliver high-quality customer service and support. We’ll also introduce you to the MioCommerce Multi-Channel […]

Read post
Onboarding email example

13+ Onboarding Email Examples You Can Copy to Win More Customers for Service Providers 

When customers sign up for your service, the onboarding email is the first thing they receive. It’s like a welcome handshake, giving them all the info they need to get started. Do you know what this means? It means that this email sets the tone for their entire experience, making them feel welcomed, informed, and […]

Read post
Customer care rep

Social Media Support | What is it and Best Practices

What is social media support? We’ll come to that in a minute, but first… Do you know that 80% of customers are now using social media to engage with brands? Moreover, answering social media complaints can boost customer advocacy by as much as 25%. Even more intriguing, 51% of consumers say they’re “very likely” to […]

Read post

Cleaning Business Supplies List – 79+ Items You Need for Success

You need the right cleaning business supplies to succeed. The problem is, if you don’t know which products to choose, you might end up wasting money and effort on ineffective tools. But we’ve created a comprehensive cleaning supplies checklist to save you the hassle. Our list contains 79+ essential supplies for your cleaning company to […]

Read post

MioCommerce Vs. Jobber – A Brutally Honest Matchup

In a previous article, we showcased MioCommerce as the best Jobber alternative if you’re in for a solid platform with similar features and innovative add-ons. But how do the two platforms stack up against each other? In this post, we compare the two solutions head-to-head to help you decide which is the better option for […]

Read post
customer feedback management

What is Customer Feedback Management? Best Practices and Tips

Picture this. You visit an online store and experience a hard-to-navigate website, slow shipping, and a non-responsive customer care desk. Despite leaving detailed feedback, the issues persist, and the company ignores recurring complaints. As a result, customer dissatisfaction grows, ratings drop, sales decline, and the store eventually closes down. Customer feedback is like a compass […]

Read post

What is Customer Journey Optimization? [& How to Do it]

Optimizing the customer journey is essential for any business aiming to enhance customer satisfaction and achieve growth. Look, today’s customers expect a seamless experience across all touchpoints, whether browsing your website, reading emails, or perusing your social media channels. How do you optimize customer’s journeys to create a cohesive experience that meets their expectations? This […]

Read post