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Housecall Pro vs. Jobber vs. MioCommerce – An In-depth Comparison

To choose between Housecall Pro vs. Jobber and MioCommerce, you need to understand the key differences between their features and offerings. For example, all three platforms offer customer engagement tools like an online portal and SMS notifications. MioCommerce, however, pushes the envelope with their  multichannel inbox, a feature that:  When you know such details, it […]

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customer engagement

How to Measure Customer Engagement

“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time, or we’ll lose them.” – Kevin Stirtz But how can you tell if your customers are genuinely engaging with your brand or just giving you a passing glance?  …by knowing how you measure customer […]

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customer relations

How Can Positive Customer Relations Boost Productivity?

Want to take your business to the next level? Get your customer relations right, and you’ll be unstoppable! That sounds like an over-the-top claim. Right? Wrong. Let’s back it up. First, we know a thing or two about creating a positive customer experience, as evidenced by our customer reviews. On top of that, available data […]

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Omni-channel messaging

Omnichannel Messaging – The Secret Sauce to Improving Customer Experience

Customers are always on the move, switching between texts, chats, social media, and emails to reach businesses. To keep up, your business needs to adopt a flexible, omnichannel approach. Studies show businesses that nail this are 3x more likely to see serious revenue growth. But what’s the key to making omnichannel messaging work for you? […]

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Customer Communication

Customer Communication | Effective Strategies for Success 

You’re leaving money on the table if you haven’t invested tools to help you improve customer communication. Why? … because how well you communicate with your customers can impact your business’s profitability, retention, and referrals. With 40% of consumers ending business relationships due to poor service, you want to prioritize excellent communication to keep your […]

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