Housecall Pro vs. Jobber vs. MioCommerce – An In-depth Comparison

To choose between Housecall Pro vs. Jobber and MioCommerce, you need to understand the key differences between their features and offerings.

For example, all three platforms offer customer engagement tools like an online portal and SMS notifications. MioCommerce, however, pushes the envelope with the multichannel inbox, a feature that: 

• Makes it possible for you to centralize and consolidate all customer conversations in one unified inbox —saving you a ton of time and making it easier to manage all incoming interactions from one place.
• Allows you to create campaigns across multiple channels to engage prospects and inactive customers instantly to purchase your services (more below) 

When you know such details, it becomes easier to decide which one between Housecall Pro vs. Jobber, and MioCommerce best suits your needs.

In this post, we’ll break down each platform’s features, pricing, customer reviews, and more to help you make an informed decision.

Let’s dive in.

What is Housecall Pro?

Housecall Pro is a Field Service Management (FSM) software designed for home service businesses. The platform offers features like scheduling, dispatching, invoicing, and payment collections. 

Housecall Pro serves industries such as HVAC, Pest Control, Garage Door Services, Chimney Sweeping, Appliance Repair, Roofing, and Gutter Cleaning. 

Housecall Pro Pros and Cons

Housecall Pro does a good job in workflow management, but it’s not without some upsides and downsides

Based on Housecall Pro customer reviews, many users like the dashboard, which makes it easy to manage jobs and track business performance.  Additionally, the mobile app functionalities are quite comprehensive, allowing customers to complete important tasks such as dispatching and invoicing on the go.

Furthermore, CRM features like thank-you postcards and email automation enhance customer experience while giving users multiple options to upsell and close more deals. Plus, you can quickly search for customer records, communicate with customers and teams, and set up recurring jobs as required.

As good as Housecall Pro is,  there are some opportunities for improvement. 

For instance, some important work order management features, such as sales proposal tools and recurring service plans, are only available as add-ons on the platform’s Basic and Essentials tiers. Costs can quickly rack up if these are must-have tools for your business. 

Besides, you’ll need to upgrade to more expensive plans to access basic features like web chat.  This is in sharp contrast with an alternative like MioCommerce, which offers a free chatbox in its Basic plan.

What is Jobber?

Jobber is another software solution for home and commercial service businesses. It focuses on job management, customer experience, and a suite of back office business operations.

Jobber caters to industries like Appliance Repair, Cleaning, Electrical Contracting, Excavation, Flooring, Window Cleaning, Garage Door Services, Janitorial Services, and more.  

Jobber Pros and Cons

Jobber offers robust business management tools

On the upside, Jobber boasts a wide collection of tools to manage many aspects of your service business. From dispatching crews to creating branded quotes and sending appointment reminders, Jobber enables users to deliver a positive customer experience and improve operational efficiency. 

In addition, you can automate payments, follow-ups, and reminders to save time and reduce administrative tasks.

For all it can do, however, some of Jobber’s most useful features are locked behind higher-tier pricing plans. For instance, the Core plan doesn’t include automated email and notification reminders, an essential feature for reminding clients of upcoming appointments and reducing no-shows. 

What is MioCommerce?

MioCommerce is an all-in-one (Unified) E-Commerce and Sales Engagement platform created specifically for service-based businesses. It enables SMBs to acquire customers, sell services instantly, manage jobs, and boost customer engagement all from one platform.

The platform supports a wide range of  Home and Commercial Service industries, such as

• The entire gamut of Cleaning Services 
• Automotive Repair and Maintenance 
• Contractor or Renovation Services
• Professional Services (Lawyers, Notaries, Digital Marketing Services)
• Exterior Works
• Landscaping and Lawn Care 
• Pet Services, Personal Care Services
• Waste Management Services 
• Health and a growing list of other services.  

Their founders originally started a Multi-on-Demand Home Services business. Hence, the platform was designed and created to cater to all service-based industries. This explains the robustness, customization, and flexibility built into the platform to accommodate all service industries.

As their business grew, their technology got so popular that they pivoted the business into a software business. 

MioCommerce Pros and Cons

MioCommerce has a lot going for it, thanks to its innovative features, such as live pricing and real-time booking pages, interactive quotes, and the customer floating dock.

The platform is ideal for service business owners looking to deliver A+ customer experiences and generate sales faster. On top of that, MioCommerce is relatively affordable compared to competitors like Housecall Pro and Jobber. (more on that later)

Although MioCommerce doesn’t support as many 3rd-party integrations as Jobber or Housecall Pro, it does cover all the most popular and essential applications,  including QuickBooks, Zapier,  Stripe , and others— enough to meet the needs of most size businesses.

Housecall Pro vs. Jobber vs. MioCommerce – What to Expect

Below, we compare Housecall Pro vs. Jobber, and MioCommerce’s features.

Before we go full throttle, here’s a quick overview of how the three platforms compare on some core categories.

Feature	Housecall Pro	Jobber	MioCommerce
Live Phone Support in All Plans	X	X	✔(Live phone and Video -via zoom- support)
Online Booking	✔	✔	✔(with live pricing & real-time booking)
Quoting & Estimates	✔	✔	✔(with live interactive quotes)
Job Scheduling & Dispatching	✔	✔	✔(with SMART calendar and advanced filters)
Mobile App	✔	✔	✔
GPS Tracking	✔	✔	X (offers Geo-pointing instead)
Reviews Management & Online Reputation	✔	✔	✔(with advanced filtering & FEEDBACK request)
Online Payment Processing	✔	✔	✔ (Embedded and customizable)
Reports & Analytics	✔	✔	✔(with customizable dashboard & real-time data)
Google Ads Management	X	✔	✔
Customer Floating Dock	X	X	✔
Multichannel Inbox (macros and lists)	X	X	✔
Multi-channel Sales Engagement	X	X	✔
Website Themes	X	X	✔
Zip-code Filtering	X	X	✔

1. Online Booking

Online booking is one of the most important features to consider when looking for home or commercial service software. Luckily Housecall Pro, Jobber, and MioCommerce support online booking.

Each platform allows customers to book appointments online, receive automatic notifications and reminders, and schedule appointments based on their availability.

MioCommerce takes things a notch higher, though, with live pricing and real-time pricing booking pages. This function allows you to add fully customizable live pricing and real-time booking pages to your website or social media channels. 

Once embedded, customers can get personalized pricing, instantly schedule a confirmed appointment, and pay online—making it easier to convert visitors into buyers 24/7 right from you website, social sites, emails, texts and chat!

2. Quoting and Estimating 

Invoicing and estimates are core features of the three platforms. 

Notably, Jobber and MioCommerce offer branded quotes and estimates, adding a professional touch to your business. Housecall Pro, while offering the same feature, lacks many customization options, which can be a deal breaker if you want to personalize quotes.

Beyond branded estimates and customization, MioCommerce edges Jobber and Housecall Pro with a unique technology feature called live interactive quoting (estimates) pages. 

This feature allows the SMB to create a fully customized request-a-quote page, which they can then embed on their website, social site, emails, SMS , Chat etc. In addition, you can pre-define your quoting line items and pricing options.  

When a prospect lands on the interactive quote page, fills in, and submits it, the SMB is instantly advised of the incoming Interactive quote. 

3. Job Scheduling and Dispatching 

Jobber, MioCommerce, and Housecall Pro come with a drag-and-drop calendar, enabling you to schedule appointments based on your team’s availability. In addition, you can send automated email and SMS reminders in advance to keep your clients up-to-date.

That said, MioCommerce’s SMART calendar is one of the most advanced in the home and commercial services industry. 

It’s color-coded and offers multiple filter views (by service, by service provider/tech, job status and more), enabling maximum productivity and efficiency in calendar management. 

Plus, you can create new customer call in bookings, reschedule, or adjust appointments directly from the calendar with a simple drag-and-drop. 

You can choose between auto or manual dispatching.  The Auto-dispatching feature is especially great for larger-size businesses and really puts scheduling into auto-pilot. 

For dispatching, all three platforms allow you to assign jobs based on your service provider’s availability.

Jobber and Housecall Pro include GPS tracking for real-time location views of your field technicians. 

By comparison, MioCommerce offers GPS geo-pointing. This feature allows you to know now when your service providers check in and check out. That way, you can determine where they were when they claimed to have started and ended the job.  

MioCommerce also includes a ZIP and postal code filtering feature when customers book (either online or via their fast-track call-in feature). 

This function allows you to block areas you don’t serve to save time, reduce travel expenses, and inform your customers immediately at the time of booking that you don’t service their area. 

4. Marketing 

MioCommerce is a strong Housecall Pro or Jobber alternative if you’re looking for robust marketing features. 

While Jobber and Housecall Pro provide tools like email and postcard campaigns, MioCommerce takes sales engagement to a whole new level. 

With MioCommerce’s multichannel sales engagement feature, you can easily reach out to customers—whether existing, inactive, or prospects—across multiple channels, such as SMS, Gmail, Outlook, Chat, Facebook Messenger, Instagram, and more.

In addition, you can create templates and segmented customer lists (active or static), then launch targeted promotions or campaigns with just one click. 

Better yet, MioCommerce’s multi channel sales engagement integrates directly with your booking page, interactive quote pages, review requests, and more. 

This allows you to send promotional messages with links for your target audience to buy instantly, leave a review, get a quote, or even leave a tip. It’s the most advanced sales engagement and customer prospecting software around. 

In addition, you can add your social channels and online ads directly to personalized pricing and real-time booking pages. That way, customers can book services or request quotes without leaving the platform they’re already on.

5. Google Ads Management and Customer Floating Dock

MioCommerce also features a Google Ads management service, helping you to reach more leads through paid ads.

Meanwhile, the integrated web chat feature lets you engage with website visitors in real-time, answer questions, provide quotes, or book appointments instantly. This immediate interaction helps reduce response times, increase conversions, and build stronger customer relationships.

You also get the customer floating dock, an engagement feature that remains visible to your online visitors at all times, no matter what page they are on or where they are on the page.  

The customer floating dock is installed on the right side of your website or mobile site. It contains a quick link, ICON, which your customers can click to instantly view and access your customer login portal, reviews, all booking pages, chat box, and/or SMS channel.

The customer floating dock makes it super efficient and easy for visitors to interact with your business from anywhere on your site. For example, they no longer have to waste time searching for your reviews or, worse, leave your site to find your reviews, and buying is made super efficient. 

6. Integrations

While Housecall Pro and Jobber offer more third-party integrations than MioCommerce, the latter still supports popular integrations like QuickBooks, Stripe, and Zapier. MioCommerce’s third-party integrations are more than what most businesses need.

7. Reviews and Online Listing Management

When it comes to Housecall Pro vs. Jobber, and MioCommerce debate, all let users request reviews after service and offer centralized dashboards for managing reviews. 

MioCommerce has several standout review features, though. Here’s what you can do with the Reviews Portal:

• Request and Share Reviews: You can ask customers for reviews with a single click and choose which platform to publish the positive ones on.
• Manage Reviews Better: Apart from allowing you to decide where to post positive reviews, you can also set the portal to email negative reviews to you privately for quick action.
• Respond to Reviews Quickly: The dashboard collects all reviews in one place, enabling you to respond faster, which can help improve your rankings on review sites. You can even filter reviews by platform or keywords. 
• Monitor Competitors: You can track competitors’ rankings and satisfaction scores to identify areas where you can improve your services or outperform their strengths.
• Track Real-time Results: The portal allows you to monitor reviews over time, identify trends, and see which review sites are performing better, helping you focus on improving your ratings. 

Meanwhile, MioCommerce’s listings management feature helps boost your local SEO efforts, increase visibility, and build trust—advantages not offered by Jobber or Housecall Pro.

8. Invoicing and Payment Processing

Invoicing and payment processing are essential to any service business, and all three platforms one-click invoicing with auto-reminders. In addition, each software integrates with QuickBooks and supports batch invoicing and status tracking.

However, Housecall Pro is often criticized for its limited invoice customization. If you want more personalized, professional invoices, MioCommerce and Jobber are better options. MioCommerce even offers a free cleaning invoice generator with editable templates.

While the three platforms support online payments, MioCommerce goes further with MioPay, a free Stripe-powered tool that connects to your booking pages and allows you to collect payments directly from your website.

With MioPay, customers can select from ‘Cash,’ ‘Check,’ and Credit/Debit Card option

9. Mobile App

All three platforms offer mobile apps for iOS and Android, though their capabilities differ.

Housecall Pro’s iOS app supports advanced scheduling and dispatch, while Jobber features a client portal with self-service options. 

The MioCommerce mobile app focuses on helping you manage your team on the go. 

It provides instant access to bookings, updates, and team notifications. In addition, you can call your customers, monitor your team’s check-in/check-out times, access maps, share notes, and attach files from the palm of your hand.

10. Reporting and Analytics

Many users of Housecall Pro express dissatisfaction with its limited reporting and analytics features. Jobber, on the other hand, offers some customization options, like adding custom fields for tracking. 

However, MioCommerce provides detailed reports that track bookings, sales, and service provider hours, helping you optimize performance. It also offers financial health reports and location-based insights to understand customer behavior and booking trends.

11. Website Themes

When it comes to website themes, MioCommerce leads the pack in the Housecall Pro vs. Jobber showdown.

To start, Jobber doesn’t offer any website themes. Housecall Pro does provide downloadable templates and step-by-step guides on what to include on your site, but the options are fairly basic.

MioCommerce, however, delivers professionally designed, mobile-ready themes that come pre-loaded with live pricing and real-time booking pages. You also get Google Analytics integration to help track your site’s performance and ONE free content update. 

Housecall Pro vs. Jobber – Areas Where MioCommerce Shines

While Jobber and Housecall Pro offer strong feature sets for home and commercial service businesses, MioCommerce outshines both platforms in several areas.

Multichannel Communication

Did you know that 90% of customers expect brands to engage with them across multiple communication channels? MioCommerce’s Multichannel Inbox (MCI) helps you meet that expectation head-on.

The MCI centralizes all your messages from Facebook, SMS, web chat, Outlook, and Microsoft 365 into one unified inbox. This allows you to track conversations and respond faster without hopping between apps—saving you time and improving efficiency.

But the MCI isn’t just a time-saver—it’s also a powerful sales engagement tool. You can use it to send booking links, interactive quotes, and review requests, as well as run bulk messaging campaigns. 

Right from the message they receive, they can literally get personalized pricing and schedule an appointment in real-time. This gives you total control of the schedule and your team’s availability, so you never get double-booked.

With personalized tokens, every interaction becomes a chance to build a deeper relationship with customers and drive sales.

Want to experience the full potential of the Multichannel Inbox?

Try it out for free below.

A Collection of Free Tools

Both Jobber and Housecall Pro offer free downloadable tools, such as templates and calculators, but MioCommerce takes it up a notch.

In addition to providing free calculators, MioCommerce allows you to try some of its PREMIUM tools—including live pricing and real-time booking—without any upfront commitment. This lets you explore advanced features without feeling locked into a paid plan from the start.

Stellar LIVE Customer Service

At MioCommerce, customer support is a top priority. That’s why we provide personalized live support via Zoom, chat, or phone during regular business hours.

You can also schedule Zoom meetings with customer care experts directly from your dashboard, ensuring that help is always just a few clicks away. 

This combination of advanced technology and human touch demonstrates MioCommerce’s commitment to offering efficient, hands-on support to all of our customers.

Other features that give MioCommerce an edge over Jobber and Housecall Pro include:

• Click-to-call button
• Customer and booking profiles

Housecall Pro vs. Jobber vs. MioCommerce – Customer Reviews

One of the best ways to evaluate service software is by reading real user reviews.

Jobber holds a 4 out of 5 rating on G2 and Capterra, with users praising its ease of use. However, many find it expensive and have reported challenges with mapping and job management.

MioCommerce maintains an impressive 5 out of 5 rating on Capterra and GetApp, with customers highlighting its excellent value for money and top-notch customer service. 

Here’s what Rob L had to say about MioCommerce:

“I almost forgot what it was like before I had MioCommerce (3 years now). I’ve come to rely on this software very heavily. Their support staff is second to none—always going above and beyond.”

The platform is highly rated on Google Reviews, too, with a 4.8-star rating.

Although MioCommerce may not have as many reviews as Jobber or Housecall Pro, its high rating shows the reliability and overall customer satisfaction users experience. Plus, it is a much younger company, and most of its ratings are very recent.

Housecall Pro vs. Jobber vs. MioCommerce – Pricing 

Jobber Pricing 

Jobber offers three pricing tiers:

• Core — $16/mo
• Connect — $72/mo
• Grow — $120/mo

Although Jobber positions itself as leading software for home and commercial service businesses, most of its helpful features are gated to the higher-tier plans.

For example, the Connect Plan only includes basic tools like automated reminders, reporting, and job costing. You’ll have to pay even more for features like automated quote follow-ups and time tracking.

Housecall Pro Pricing

Similar to Jobber, Housecall Pro has three pricing tiers:

• Basic — $59/mo
• Essentials — $149/mo
• MAX — Contact Housecall Pro for pricing

The Basic plan offers more flexibility at $59/mo than Jobber’s entry-level offering, including features such as payment tracking, a mobile app, and performance reports. 

However, jumping from the Basic plan to the Essentials plan ($149/mo) comes with a significant price increase, and it’s limited to five users. 

Plus, the pricing for the MAX plan is only available upon request, which leaves less transparency for businesses trying to budget.

MioCommerce Pricing

MioCommerce offers a simple and more affordable pricing structure with two tiers:

• Basic — $59/mo
• Grow — $95/mo

For $59/mo, you get unlimited web bookings, payment transactions, and even one-on-one coaching—features that are only available in the higher-tier plans with Jobber and Housecall Pro.

The Grow Plan at $95/mo adds even more value with unlimited user admins, 24/7 support, interactive quote pages, and advanced professional reporting, all without the steep price jumps seen in the competition.

Simply put, MioCommerce is more affordable and delivers greater value compared to Jobber and Housecall Pro.

See MioCommerce pricing for more details.

Housecall Pro vs. Jobber vs. MioCommerce – The Bottom Line 

While Housecall Pro and Jobber offer powerful features for home service businesses, MioCommerce is a compelling alternative that offers more value.

Although it is a more recent participant in the Home and Commercial Service E-commerce space, the platform has implemented many of the more innovative modern functions required by service-based SMBs.

With features like live pricing and real-time booking pages, the multichannel inbox, and customer floating dock, among other functions, MioCommerce is an excellent standout platform for service businesses looking to scale. 

Furthermore, MioCommerce boasts impressive user ratings, which shows a strong commitment to customer satisfaction. 

Getting started with MioCommere is easy.

Simply book a free, personalized demo with one of our product experts today.