The Best Home & Commercial Service e-Commerce Websites

1. Multi-Channel Inbox (MCI)

When customers contact your business, they expect a fast, friendly response, irrespective of the channel they’re using to message you — that’s where the Multichannel Inbox comes in.

The MCI centralizes all customer messages—from website chat, Facebook Messenger, Instagram, SMS* email, and more— into a single, unified inbox and thread. With everything in one place, you will respond faster, coordinate quicker and ensure no customer message falls through the cracks.

2. Live Pricing & Real-Time Booking Page

For a service business, the time a prospect spends waiting for a quote or filling out outdated forms will make the difference between closing a sale or losing it to a competitor.

MioCommerce embedded Live Pricing & Real-Time Booking Pages eliminate the delays and back-and-forth communication of traditional “get a quote” or “contact us” forms.

Offer visitors instant, personalized pricing in seconds for all your services.

3. Interactive Quoting (IQ) Pages

For services where you may not want to provide live pricing in real-time on your website, our customizable IQ Pages enables your website 24/7 to collect detailed project information from customers before providing the visitor with pricing. The IQs “interactive” nature then automatically continues to engage the prospect until they purchase.

Here’s how they work:

• Customers visit your website or social media channel and open the IQ page.
• In seconds, they answer customizable pre-defined customizable questions informing you of the job details or scope, including notes, images, or attachments.
• After submission, customers receive automated “interactive quote” confirmations that are time sensitive and tracked in your dashboard. Your team is notified to send an advanced generated, editable quote with pre-filled line items.
• With a click, your Interactive Quote, including multiple pricing options, is sent to the consumer.

Customers receive and accept their preferred quoted option and is automatically guided to book and schedule the service(s).  Status of all your IQs are tracked in your free Dashboard and you’ll be prompted automatically to move to the next step. Automated reminders are sent to customers by email and SMS* to engage them to buy.

IQ pages provide a faster, more credible quoting process that enhances customer trust and increases bookings.

4. MioCommerce Customer Floating Dock

MioCommerce’s home & commercial services websites come with a embedded Customer (engagement) Floating Dock (CFD) – uniquely VISIBLE call-to-action icons on the right side of the website, each resulting to an action leading the online shopper towards a purchase.   The CFD is especially critical for engaging visitors on mobile devices, where traditional website collapse the sites menu into a unfriendly-to-use “hamburger bar”, our CFD makes it easy for shoppers to buy from you anywhere they are on your mobile responsive site.

Why floating and what’s on the dock?  

…because it always appears (floats) on every page and every section of your website. Wherever a visitor is on your website, they will always have a very VISIBLE access to unique Call-To-Action Icons on the rigth side of the website. With just a click visitors can instantly: Call you, send you an SMS, or start a Chat, as access your Live booking or IQ pages, view all your positive reviews and log-in to manage their account.

The Customer Floating Dock makes it easy for prospects/visitors to quickly find what they are looking, maximizing conversion.

5. Chat Box – Integrated into your Multi-Channel Inbox

One of the biggest challenges of service businesses is to turn site visitors into customers—often losing them due to slow responses or complex booking processes. MioCommerce integrated website ChatBox solves this by allowing you to provide instant, real-time communication right on your website. (AI assisted version is coming soon!). Best yet, it recognizes returning customers!

With the ChatBox on your website, visitors can quickly ask questions, schedule jobs, or even make payments— all within the chat. 

Responding to chats is simply and easy as it integrates into your Multi-Channel Inbox which includes features like sending Live pricing or IQ booking pages with one click, collecting payments, gathering reviews,  creating customized snippets, and many other fast response features – making every interaction smooth and professional. 

For team coordination, the Team Chat feature lets you stay in sync with service providers for last-minute updates or changes.

The auto message alerts will ensure you are always aware of incoming messages and our single Multi-Channel Inbox thread ensures you always see messages (from all channels) in their chronological order. And yes, you can customize the ChatBox to match your company’s branding.

7. Customer Login/Portal

The MioCommerce self-serve embedded customer portal offers a secure, mobile-friendly solution which makes it possible for your customers to access and manage all aspects of their purchased services, at anytime, anywhere, without needing to contact your support team.

With the customer portal on your website, customers can:

• View: bookings, invoices, service details, and payment history for better control over their accounts.
• Review and edit their: bookings, payment options, communication preferences and much more.
• Keep track of past interactions, bookings, or invoices in one centralized location.

For your service business, this means you save time on manual follow-ups and reduce costs. All while showcasing your service commitment t0 online shoppers who value convenience, transparency, and self-service options.

Your customers will automatically be invited to access it. All customer activity is then tracked in your account.

8. Customer Importing

Picture this — you’ve used our website design service for your new site. But, you’re yet to transition your customer base to your MioCommerce account. Worry not! 

With just a few clicks, our FREE customer importing feature will transfer all your customer profiles into MioCommerce in seconds. Don’t have the time or need some help? Don’t worry, we’ll do it for you! 

The customer importing feature allows you to:

• Transition seamlessly from any other tool
• Instantly access Unique Customer Profile details
• Skip time consuming manual entry
• Start using MioCommerce immediately without disruptions.